Documentation Checklist for Customer Relationship Management

Regardless of how clear we are in verbal communications, misunderstandings occur. All that information flowing up to senior managers in the form of plans helps keep the brass informed. But all business plans are not the same any more than all businesses are. They want to believe that you will take care of them, treat them right, and give them the best for what they need.

Install Training Systems That Work in Research and Development

You need precise profit targets and clear financial goals for your people, projects, products, services, and customers. When deflation occurs within a given industry or market segment due to a productivity increase, it is usually not problematic as profits are not adversely affected. Marketing is about letting customers know you have something of interest to them, which they ideally can't do without, and getting them to want to buy from you. Do what you want to do first, not last, as unimportant things, challenges, commitments, and your busy life tend to get in the way!

Is Customer Relationship Management your company's main focus?

Make a personal canvass from house to house. If you have identified a pain in your niche that hasn t been tackled, or at least not in the same way as you do, then you already have an idea of your USP. Your loan officer is likely to ignore many covenant violations unless you stop, or seem likely to stop, making timely payments. When you know your costs, you will manage better and make more profit.

Maximize and allocate resources to Purchasing

The sliding scale, or a system of premiums or bonus payments for increased output, would be better than profit-sharing, and is rapidly spreading. This cash-flow conundrum is the reason so many fast-growing companies have to seek bank financing or sell equity to finance their growth. Leading and getting results starts with communicating your vision, along with specific targets you expect. Many successful companies were founded by entrepreneurs who are excellent at determining their costs and what to charge to stay busy and grow their business.

Will the numbers map out?

But that is the only way you will be able to build up enough cash reserves to be able to invest in new equipment, or new premises, and so move the venture on from a hand-to-mouth existence to one which can really invest in its own future. Of course the economy will factor into your decision on whom to hire and how much you can afford to pay them. You're in business to make a profit, not to work hard for little or no reward. The #1 most important business tactic required to make a profit is to find and keep customers!