If you need to pay your suppliers thirty days after receiving their goods and services ' known as thirty-day payment terms ' for example, then try to persuade your customers to pay you quicker than that, for example fourteen days after they receive their goods and services from you. Follow the hint, whether it be to publish a paper or peg shoes. Young men, would you scorn to row a boat for a living? Let not the smallest thing be done in a slipshod way.

Market research aims to understand what consumers buy

Opinionated or neutral? Nobody wants to lend you money if they don t know exactly why you need it. Even a clothesline is a substitute competitor to a clothes dryer. Freedom from working for someone else.

Do you take things for granted?

Front-line managers can effect immediate changes by directly instructing workers. Show Customers You Care! Decide which customers need more attention and how you can get a bigger return on the marketing money you invest to maintain customer relationships and increase your net profit potential. Every company must do several things perfectly and consistently in order to be successful.

Delay major decisions on Customer Service for one year

Profits are the reward which the manager of a business receives for his services in organizing and superintending the business. And the investors or limited partners should get the balance for providing the needed investment equity capital. Even if you have assembled a brilliant managerial team, or have strong financial underpinnings, unless you have something to sell or at least plans to develop something new, you don t really have a business at all. What you want to do is make it work better!

Make it about them, not all about you

Most small business owners and managers think of themselves as hard workers instead of leaders. The #1 reason customers stop using companies, frequenting businesses, or buying services is because of a perceived attitude of indifference. Grocery stores that provide take-out food are convenience substitutes for traditional fast food restaurants. Where do you want to be?

Reinvest 50 percent of all profits back into Customer Service - you won't regret it

People with discerning tastes want quality and do not buy based solely on price points, so saving money is not always the issue. Not even the French seer Nostradamus could tell you for sure how your business will be doing in five years. Since I didn't have enough time in the day to inspect everyone's work, our project teams created lots of callbacks, long lists of items to fix, and ongoing warranty issues. List every task that needs to be learned along the way, a timeline, and minimum standards for each position, then track their progress.